Frequently Asked Questions
Checks take 5-7 days to process.
Yes, discounts are available for payments made directly to Quick Click LED by wire or check.
Quick Click Led ® is a Worship Production Company. www.worshipproductions.org. All payments made will be payable to Worship Productions Inc.
Yes, Quick Click LED can install the product for a nominal fee. Call us at (800) 571-0806 to arrange installation.
Installation is generally simple. Platinum & Premium can be installed by 1-2 people. Premiere requires 2 people for 1-2 days. Videos and instructions are provided.
No, the product does not include installation.
Damage caused by shipping must be filed with the shipping company upon arrival.
Damage caused by installation, power surges, or any other external factors are not covered by the warranty.
Our LED modules come with a 2-year warranty for all components.
If your return is approved, you will receive a refund to your original payment method within the timeframe set by your card issuer.
You will be notified of the approval status once we receive and inspect your returned item.
You are responsible for covering the return shipping costs.
Yes, a 20% restocking fee applies to all returns.
Items must be unused and unopened, in their original packaging, and accompanied by a receipt or proof of purchase.
We offer a hassle-free return policy for 30 days from the date of purchase.
- All packages shipped are insured by our shipping carrier.
- Contact the shipping carrier immediately to file a claim.
- Retain all packaging materials and damaged goods for the claim process.
- Please note that Quick is not liable for damage or loss during shipping.
No, we currently only ship within the continental US.
- Yes, you will receive a confirmation email with your tracking number(s) once your order ships.
- Tracking information will be active within 24 hours.
Deliveries typically arrive within 1-3 business days.
- Most orders are processed the next business day if payment is received by 3:00 PM PST.
- Processing times may be slightly longer during peak order periods.
- We do not ship on weekends or holidays.
- You will be notified via email or phone if there are any significant delays.